Returns

RETURNS

  • If you decide to return or exchange your order contact customercare@mc-pops.com or call us at +37797775393.
  • Returns can be accepted within 15 (fifteen) days from the date of delivery of the order.*
  • Your order must be returned unworn and in perfect condition with MCPOPS and designer garment tags still attached.
  • All returns should be sent back to us in their original packaging, including any boxes, hangers, garment and dust bags, and other signature packaging materials.
  • All items must be returned complete with all additional components (belts, detachable handles, removable parts, accessories or elements, etc.)
  • Before your order leaves our warehouse, it is fully checked and controlled by our packing team. If your item is faulty (received damaged or defective), please immediately contact us.

CLOTHING

Please take care trying on items, they must be returned in a new unused condition. Clothing returned worn, damaged, washed or altered in any way may not be accepted and will be returned to you.

HANDBAGS

Please handle handbags carefully and don't forget that dark items of clothing can transfer dye to light-colored handbags. Handbags returned damaged or stained may not be accepted and will be returned to you.

SHOES

Shoes must be tried on over a carpeted surface to prevent scratches to the soles. All shoes must be returned in their original shoe box. Shoes returned without the original box, a damaged box, or marked souls may not be accepted and will be returned to you.

SWIMWEAR

Please try on over underwear for sanitary reasons. Do not remove the protective slip.

GIFTS

To arrange a gift return, please contact us at: customercare@mc-pops.com

FINAL SALE & WAREHOUSE

Items that are marked FINAL SALE, or purchased from WAREHOUSE are not elligible fo refund, exchange or store credit.

* In addition Books / Cosmetics / Customized Items / Fragrances / Fur Coats, Vests, Gillets and Stoles / Hosiery / Houseware / Fine Jewelry / Jewelry / Nail Care products are not elligible for refund, exchange or store credit.

If you have any questions, please contact customer care:
customercare@mc-pops.com